What Do You Need for Binance Proof of Address? Documents, Validity and Upload Format

The five things a proof of address must show

Binance account verification has two parts: proof of identity (POI) and proof of address (POA). Depending on your situation, you'll be asked for one of them or both. For the proof of address, Binance's help centre is clear: the document has to show all five of these at once:

• Your name: it must match the identity document you submitted
• Your residential address: it must match the residential address you entered
• The issue date
• The issuing organisation
• Details of the issuing organisation: a logo, contact details or a website, for example

One condition comes before all of that: the document must be issued in your own name, and that name has to belong to the same person who holds the Binance account. An electricity bill in your landlord's name, a water bill in your parents' names or your partner's credit card statement won't count, however clearly they're printed.

Run those five checks over the papers you have at home and within half a minute you'll usually know which ones have a chance and which aren't worth uploading. Photographing the front and back of your ID card, or getting stuck at the face verification step, is a separate problem; if that's where you're stuck, start with Binance KYC Verification: Documents, Common Rejections & Fixes.

How recent must a Binance proof of address be? (Taiwan and Hong Kong: 6 months)

"This bill is over three months old. Can I still use it?" The answer depends on where you live. Binance doesn't give a single number of days for everyone; it lists the limits in a table, and they differ by jurisdiction.

Neither Taiwan nor Hong Kong is listed separately, so they're not among the rows cut to 3 or 2 months; they fall under the first row. When you gather documents, aiming for "issued within the last 6 months" is the safest bet. Binance does change this table, so checking what the page says at the time you upload is more useful than memorising a number.

Documents Binance accepts, in four groups

Binance sorts the acceptable documents into a few groups. The list below follows that grouping and notes what readers in Taiwan and Hong Kong usually have that fits each one.

1. Utilities and services

• Electricity, water, sewage and similar bills: the ones that arrive at your home every billing cycle
• A service contract confirmation signed by an authorised representative of the utility company
• An account statement from your internet service provider
• A bill for a landline, internet, TV or bundled communications package

This group has one trap: mobile phone bills are not accepted, except in some jurisdictions. That's awkward, because the mobile bill is the one most people can get hold of easily, it's always recent, and it's definitely in their own name, so it's often the first thing they think of. The right answer in this group is a home broadband or cable TV bill tied to your address.

2. Banks and financial institutions

• Bank or credit card statements; investment account statements
• A stamped and/or signed bank reference letter, address confirmation letter or account balance certificate
• Bank statements and account summaries showing key information such as balance, transactions and interest
• Bank transfer receipts or remittance confirmations; debit or credit notes; mortgage statements

For most readers in Taiwan and Hong Kong, this is the easiest group: the monthly statement your bank sends, or your credit card bill. Note that "credit card statement" means one issued by a financial institution. Credit card statements issued by retail stores appear on the rejected list; the two can look alike but they're not the same thing.

3. Government-issued

• Documents and official correspondence issued by a government body
• A government tenancy agreement or proof of tenancy registration (issued by a state authority or confirmed by the housing authority; valid for 1 year)
• A certificate of residence issued by the local government (issued within the last 3 or 6 months depending on the jurisdiction, unless stated otherwise)
• A government-issued national ID card or permanent residence card that shows your residential address

That last item comes with a restriction: it can't be the same document you used for identity verification. The back of a Taiwanese national ID card does show an address, but if you already submitted that card at the identity step, you'll need something else here. There's an even more common mismatch: the address on the back is your household registration address. If the address you entered on your account is where you actually live, such as a rented flat, the two won't match to begin with.

4. Other

• Building management statements (the kind you get for residential management fees)
• Home insurance statements or certificates
• A student tenancy agreement issued by a university hall of residence
• A letter from a university confirming your enrolment and current address
• Student grants, loans or bursaries issued by the government to your current address

Documents that will be rejected

The rejected list is worth reading before the accepted one, because several items on it are exactly what people reach for first. They're easier to remember grouped by why they fail.

They don't prove you live there

• Purchase receipts, even ones printed with a delivery or billing address
• Documents sent to a PO box (your residential address must be clearly visible)
• Mail forwarding services and virtual office addresses

They aren't address documents at all

• Payslips and employment contracts
• Medical bills
• Insurance documents (home insurance excepted)
• Streaming service bills
• Mobile phone bills (except in some jurisdictions)
• Credit card statements from retail stores

They're notices or marketing, not statements

• Interim bank statements
• Bank letters or marketing material, including letters confirming a debt has been paid off and statements that only show bank charges
• Fee schedules
• Mortgage or loan letters and marketing material (statements excepted)
• Bills that don't say what product or service was ordered
• Utility disconnection notices, payment reminders and payment plans

That last group catches people out most often. From the same utility company, the regular bill is fine, but a payment reminder, a disconnection notice or an instalment plan is not. When you're going through a drawer and spot an envelope with the right company's logo, you still need to check what the letter inside actually is.

Right document, wrong file: upload rules that still get you rejected

Finding the right piece of paper is only half the job; the scan can trip you up just as easily. Binance's requirements for the file itself are these:

• PDF is preferred. Screenshots or colour scans are also fine, as long as the first page is fully visible, all the information is legible and your personal details are clearly readable. Photocopies are not accepted.
• Scan it vertically, in portrait orientation, not sideways.
• Make sure all four corners of the document are in the scan.
• Avoid blur and glare, and don't submit it in black and white.
• Use the original, unedited and uncropped file.
• Supported formats are .PDF, .JPG, .JPEG and .PNG; nothing else is accepted.

That last point deserves a second look: the file type your phone or scanning app saves by default isn't always one of those four, so check before you upload and save yourself a wasted attempt. Also, the rule that the file must not be edited or cropped runs against a lot of people's habits. Cropping off the white margins, brightening a dark scan: both are exactly what the rule asks you not to do. If you can download the original PDF of an e-statement, don't take a screenshot of it on top of that.

Check these before you submit

Here's everything above condensed into one checklist. Ticking it off line by line before you upload is much easier than guessing what went wrong after a rejection.

Binance also explains what happens after you submit: the review can take 1 to 2 business days, you'll be notified of the result automatically, and there's no need to contact customer support. In other words, once it's uploaded, leave it. Don't keep re-uploading the same file because you're impatient, and there's no need to chase support for an update.

One more detail, only visible if you scroll to the very bottom of the page: the Binance help center notes that the English original and translated versions may differ, and that the English original prevails if they do. That works in your favour here, since the linked page is the English original. If any item in the lists above seems ambiguous, go back to that page and read the line in Binance's own wording.

Once the address step is done, the next step is putting money in. For the ways to fund your account, see How to Fund Binance From Taiwan: Buy USDT on a Local Exchange or Use the Buy Crypto Page.

Frequently asked questions

The name on my document is spelled a little differently from my account (a different romanisation, for example). Can I still use it?

Binance's guidance only says the name on the document must match your identity document and the account holder; it doesn't say how spelling differences are handled. Rather than betting on how the reviewer will decide, find a document where the name matches exactly and submit that. It saves you a round of rejection and re-uploading.

I've just moved and all my bills still show my old address. What should I do?

The address on the document must match the residential address you entered on your account. So decide first which address you're registering, then gather documents for that address. A bill for your old address paired with your new address on the account won't pass the address check, even if the other four items are all there.

After a rejection, can I crop the margins off the same file, brighten it a little and upload it again?

Not a good idea. Binance asks for the original, unedited and uncropped file, and cropping and adjusting the colours are exactly what it doesn't want. A better approach is to go back to the source and get a fresh copy: download the original PDF of the e-statement again, or rescan the paper copy in portrait, in colour, with all four corners showing.

I live in Taiwan, but the only bills I have are from when I studied abroad. Can I use them?

First check whether the address on that bill is the residential address you've now entered on your account. If you live in Taiwan and your account shows a Taiwan address, a bill for your old overseas address won't match on the address check. On top of that, most regions require the document to be issued within a set period, so an old bill has usually expired anyway.